Privacy Policy

Privacy Policy

This policy is provided on behalf of Gala Export LLC and explains the processing of your personal data by  Gala Export It sets out how the personal data that we collect from you, or that you provide to us, will be processed by us.

The data controller for this policy is Gala Export Our contact information can be found at the end of this policy.

The personal data of individuals discussed in this policy is primarily collected because Gala Export is in, or is seeking to enter in, a commercial relationship with the entities you are employed by.

The collected information and its use varies based on whether we have a pre-existing, commercial relationship between Gala Export and your employer (see section for CUSTOMERS AND PARTNERS) or we have no prior engagement with your employer (see section about MARKETING).

Marketing

What kind of data we collect on you

From persons visiting our website, we acquire data on the device used, your IP address, the route by which you arrived at our website, and your activities therein, as well as any information you have submitted to us through forms.

If you provide us your data via forms – online or offline – we ask you the following information: names of the person and company, email address, country, industry, size of company, telephone number, and area or service of interest.

We may also collect your information via our discussion boards or other social media hosted by Gala Export, competitions, promotion, surveys, webinars, and other such events or points of interaction.

If you have been identified as a decision maker or influencer by a third party, or listed as such in public sources, we typically obtain the following information on you and the organization that you represent: company name, title, name, function, language, email, zip code, city and state, country, phone number, industry, turnover, and size of company.

We may aggregate such data with general data on your organization.

For what purposes do we use it

We collect and process the data so that we can, based on your position in your organization, send you information relating to the services, conduct customer surveys, arrange competitions, advertise and market our services (both personalized and in aggregate), and share information and know-how about cyber security and on our services. We also make use of the collected data in market research, product and service development, and business offering development.

                Should you or the organization that you represent become our customer, we combine data collected at this pre-sales phase for you when your organization becomes our customer. In such cases, we use it in accordance to the same practices that we employ with the representatives of our corporate customers and partners.

Legal Grounds

We collect data on individuals in influential, decision-making positions in companies that would benefit from our services. We consider such activity to be in the legitimate interests of both Gala Export as a vendor and your employer as a buyer.

Where legitimate interest is not suitable or applicable to a type of data processing, we will seek your consent. For example; consent is the legal grounds for data that we collect on your browsing of our websites. Where we base our processing on consent, you may

Customers and Partners

What kind of data we collect on you

Regarding individuals, with whose employers we are in a commercial relationship, we process the following personal data on you: your name, your position / role / title, your email address and phone number, which legal entity that has purchased the license or service, such entity’s street / mailing address, country, your language and messaging preferences, available LinkedIn information, relevant access credentials to and logs in our systems.

Gala Export collects this data:

Via marketing activities (more information under Corporate Business - marketing),

Via our website, our discussion boards or other social media hosted by Gala Export,

Via competitions, promotion, surveys, webinars, and other such events or points of interaction,

Through sales, support, and account management activities, and

Through partner sales and customer management activities (e.g. a partner orders a license to an end customer or changes an end customer’s information).

For what purposes do we use it

We collect and process the data so that we can manage our customer relationships, provide you with information, products and services that you request from us, run joint planning sessions, analyze the data for business development purposes, deliver license certificates, undertake all steps of order fulfillment and payment processes, perform personalized marketing activities, communicate in relation to both the initial sales of our services as well as license and service renewals, our other offerings and other relevant information, collect your feedback and identify authorized users for selected systems and administer user accounts, and provide help and support for the services.

As you may approach us or submit information to us via multiple channels – such as our resellers, events, or website – we combine such information to make our communications relevant to your needs.

Legal Grounds

Gala Export has a legitimate interest to process personal data of the employees of its customers and partners to enable and facilitate provisioning its commercial services to its corporate customers and partners, including undertaking relevant sales and marketing activities as enabled by applicable laws on different forms of marketing-related communications.

Where processing is required for an activity, it is necessary that we are able to process the required data. This is the case e.g. when we need to effectively communicate with the representatives of our partners and customers, deliver and invoice the agreed services, respond to an enquiry or support request, or enable your participation in our corporate customer beta program.

Where legitimate interest is not suitable or applicable to a type of data processing, we will seek your consent. For example; consent is the legal grounds for data that we collect on your browsing of our websites. Where we base our processing on consent, you may withdraw your consent at any time.

Third parties

We also work closely with third parties (including, for example, business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. These vendors have collected this information from private or public sources or directly from you.

Other uses and disclosures

Information on secondary purposes for which personal data may occasionally be processed.

There are circumstances not covered by this privacy policy where the use or disclosure of personal data may be justified or permitted, or where we may be obligated by applicable laws to disclose information without acquiring your consent or independent of service provisioning.

One example includes complying with a court order or a warrant issued by the authorities in the relevant jurisdiction to compel the production of information.

Similarly, there may be other circumstances where there is a justifiable legitimate interest to disclose limited sets of information to a third party. Examples of such disclosures include cases where we need to protect ourselves against liability or to prevent fraudulent activity, where it is necessary to solve or contain an ongoing problem, or where we need to meet the legitimate information requirements of our insurers or governmental regulatory agencies. In any such action, we will act according to the applicable laws.

We may also need to transfer your personal data as part of a corporate transaction, such as a sale, merger, spin-off, or other corporate reorganization of Gala Export, where the information is provided to the new controlling entity in the regular course of business. Gala Export discloses and transfers data internally as required by our then current operational model. We do, however, limit the disclosures internally to only those group companies, units, teams, and individuals who have a need to know such information for the intended purposes of processing it.

We weigh each disclosure requirement carefully and take the possibility of such disclosure requests into account when deciding where and how we store your personal data.

Retention

On a monthly basis, we purge our direct marketing records from all contacts who have not reacted to our messaging or visited our web pages during the last 24 months and who are not affiliated with any of our customers or partners.

If you become our customer or partner, the data is retained for the duration of your organization's relation. User data in our corporate customer registry is stored for the duration of the license/subscription/engagement and up to five years after the last engagement or subscription with the customer or partner has expired.

Security

Information on the security practices that we employ to keep your data secure.

We apply strict security measures to protect the confidentiality, integrity, and availability of your personal data when transferring, storing, or processing it.

We use physical, administrative, and technical security measures to reduce the risk of loss, misuse, or unauthorized access, disclosure, or modification of your personal data.

All personal data is stored on secure servers operated by Gala Export or our partners with access limited to authorized personnel only.

Contact information

If you have any questions or concerns about the matters discussed in our privacy policies, please contact:

Email: info@galaexport.com

General

Information on definitions and change management.

Definitions

This is what we mean when we make certain references within this policy.

“Client”, “you”, refers to any data subjects who buy, register for use, or use our services, whose devices and data traffic are protected by our services, or who may have submitted personally identifiable information to us. This information may have been submitted through the use of our services, websites, telephone, email, registration forms, or other similar channels.

“Personal data” refers to any information on private individuals that is identifiable to them or their family or household members. This information may include names, email and mailing addresses, telephone numbers, billing and account information, and other, more technical information that can be linked to you, your device, or the behavior of either, that we process while providing our services.

“Services” refer to any services or products that are manufactured or distributed by Gala Export, including software, web solutions, tools, and related support services.

“Website” refers to the www.GalaExport.com website or any other website that Gala Export hosts or controls, including subsites and browser-based service portals.

Changes

This version of the policy clarifies, updates, and replaces the previous version. To continue keeping this document up to date, we will make changes and additions to this from time to time also in the future.

We will publish the changed policy document on our website or at another interaction point where it has previously been made available. If the changes are significant, we may also notify you by other means. Any changes will apply starting from the date that we publish the revised policy document.